Refund Policy
A legal disclaimer
Last updated: 30 October 2025
Thank you for supporting Wired for Creation.
Each artwork and print is created with care and attention, and I want you to be completely happy with your order.
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Cancellations
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Orders for ready-to-ship items may be cancelled within 24 hours of purchase, provided the item has not yet been dispatched.
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Once an order has shipped, cancellations are no longer possible.
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Custom or commissioned artwork cannot be cancelled once work has begun, as materials and time are allocated specifically to your piece.
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Returns
Because my items are hand-made and often created to order, returns are only accepted under the following conditions:
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The item arrives damaged, faulty, or significantly different from the description.
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You contact me within 7 days of delivery to report the issue.
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The item is returned in its original packaging within 14 days of delivery.
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Please email debbiehiscock@wiredforcreation.co.uk before returning any item so I can guide you through the process.
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Non-Returnable Items
The following items cannot be returned or exchanged:
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Custom or commissioned mandala artwork
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Digital downloads (PDFs, printables, or e-books)
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Sale or clearance items
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Refunds
Once a returned item is received and inspected, I will notify you by email.
Approved refunds will be issued to your original payment method within 7–10 business days.
Please note that shipping costs are non-refundable unless the return is due to my error or a damaged item.
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Damaged or Lost Orders
If your item arrives damaged, please contact me within 7 days of delivery with photographs of the packaging and artwork.
I will offer a replacement, repair, or refund depending on the situation.
For lost parcels, please allow the full Royal Mail delivery window before contacting me so that I can open an investigation with the carrier.
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Exchanges
At this time, exchanges are not offered. If you are unhappy with your order, please reach out so I can work with you to find the best solution.
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Contact
If you have any questions about returns, refunds, or your order, please contact me at:
📧 debbiehiscock@wiredforcreation.co.uk